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WaMover user guide

Everything you need to move WhatsApp from one phone to the other. Most moves follow the five steps below.

Before you start

  • Computer: Windows 10 or 11 (64-bit) with WaMover installed. Download it here.
  • Cables: one USB data cable for each phone.
  • Phones: both charged above 50%, both with the latest WhatsApp, both using the same phone number.
  • Time: set aside some time where you won’t need either phone. Large chat histories with lots of media take longer.

Moving your chats

  1. Open WaMover on your PC.
  2. Connect your old phone with its cable. Unlock it. On an iPhone, tap Trust; on Android, allow the USB connection.
  3. Connect your new phone the same way.
  4. Choose the direction (iPhone to Android or Android to iPhone) and start the move. WaMover shows what to tap on each phone as it goes. Keep both phones unlocked and connected.
  5. Open WhatsApp on the new phone when WaMover says it’s finished, and sign in with your number if asked.

Troubleshooting

WaMover doesn’t see my iPhone

Unlock the iPhone and look for the “Trust This Computer?” prompt, then tap Trust and enter your passcode. If you tapped “Don’t Trust” before, go to Settings › General › Transfer or Reset iPhone › Reset › Reset Location & Privacy, then plug it back in. Try a different USB port and the original Apple cable.

WaMover doesn’t see my Android phone

Unlock the phone and swipe down the notification shade. If you see “Charging this device via USB”, tap it and choose File transfer. Some phones also ask you to allow access to phone data; tap Allow. Try the cable that came with the phone; many cheap cables only charge.

The move stopped part way

Check that both screens stayed unlocked and that neither cable came loose. Restart WaMover, reconnect both phones and start again. Your old phone is not changed by a failed attempt, so it’s safe to retry.

My chats don’t appear in WhatsApp on the new phone

Make sure you signed in to WhatsApp on the new phone with the same phone number as the old one. If WhatsApp was already set up on the new phone with a different number, chats will not appear. Email us with what you see and we’ll help.

Windows shows “Windows protected your PC”

Click More info, then Run anyway. It appears because WaMover is a new app and hasn’t built up a reputation with Microsoft SmartScreen yet.

Still stuck?

Email support@gurubox.ai with your phone models, iOS/Android versions, and a screenshot of what WaMover shows. A real person reads every message.